Director of Residential Operations

Director of Residential Operations

Location: Montgomery and Schenectady Counties, NY

FLSA: Exempt

Reports To: Director of Program Administration

Hours of Work: Normal work day 37.5 hours per week. Monday thru Friday from 8:30 am to 4:30 pm plus administrative on call as assigned. Additional hours as assigned. Attendance at agency board committee meetings and agency administrative events required.

Job Summary: The Director of Residential Operations is responsible for overseeing residential services and ensuring the effective delivery of high-quality, person-centered services to people with disabilities. Key roles are to implement Strategic Plan goals, ensure all regulatory requirements are met, ensure fiscal performance to budget and oversight of billing procedure and compliance are met. Support teams to be collaborative and effective. Focus on person-centered supports.

Job Qualifications:

• Master's degree in human services-related field preferred.
• Bachelor's degree in related field plus five years of administrative and progressive supervisory experience required.
• Minimum of five years prior experience working directly with individuals with developmental disabilities and/or related human services program experience required.
• Must demonstrate proven leadership, communication, fiscal and administrative skills
• Valid NYS Driver's License that meets agency standards and reliable transportation
• Must be able to read, write and speak the English language.

Major Responsibilities

1. Supervision of all residential employees, retention and management of employees and schedules, as well as building collaborative teams.
2. Assure that all departmental goals and strategic objectives are established, regulatory compliance maintained for the following programs or areas:

• IRA Supervised homes
• IRA Supportive apartments
• Family Care

1. Oversee supervision collaborations and disciplinary procedures are followed for employees.
2. Establish, monitor and achieve budgeted financial goals in Residential programs. Responsible for all budgets. Responsible for monthly billing process and compliance.
3. Oversee person-centered services for people with developmental disabilities.
4. Ensure the successful implementation of the agency's Quality and Excellence Plan.
5. Responsible for Safety & Office Fire Prevention and control and all applicable regulations and surveys and all environmental and physical plant compliance for homes. To include federal, state, incident reporting, fiscal and waiver regulations and all Administrative memorandums.
6. Liaison to Board of Directors Quality Committee. Responsible for agency scorecard and quality reports, as assigned.
7. Develop policy and procedure for Operations as well as oversee screening, in-take and admissions for all agency programs, as assigned.

Disclaimer – The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liberty reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. A candidate's rate of pay is based upon a consideration of several factors which may vary based upon the position. These factors may include education, prior work experience, licenses, certifications and labor markets. In addition to your pay, Liberty cares about you and invests in you as a team member, so that you can take care of yourself and your family. Liberty offers eligible team members and their dependents comprehensive health benefits and programs, which may include, medical, dental, vision, life insurance, 401k and more, to help you and your family take care of your whole selves.